Vol. 4 (2025)
Diginomics

Original

Digital Transformation and Its Influence on Organisational Efficiency: A Study of Indian Companies

Published 2025-12-03

  • Suvadeep Das
    • ,
  • Surjadeep Dutta
    • ,
  • Niloy Kumar Bhattacharjee

Suvadeep Das
Faculty of Management Studies, Dr. B.C. Roy Engineering College, Durgapur, West Bengal, India

Surjadeep Dutta
Faculty of Management Studies, Dr. B.C. Roy Engineering College, Durgapur, West Bengal, India

Niloy Kumar Bhattacharjee
Faculty of Management Studies, Dr. B.C. Roy Engineering College, Durgapur, West Bengal, India

Abstract

Indian organizations show rapid transformation of their business operations through digital solutions which include cloud computing and automation and ERP and AI and big data and digital payment systems. The research team analyzed secondary data from government reports and industry studies and corporate annual reports to assess how digital transformation affects organizational efficiency in Indian businesses. The study results demonstrate that digital adoption leads to better processing speed and reduced errors and lower transaction costs and improved cross-functional coordination but these advantages require organizations to be prepared and have leaders who support change and employees with necessary skills. Policy initiatives like Digital India and large-scale public digital platforms have played a significant role in the rapid diffusion of adoption across firms, including MSMEs. The research ends with some practical suggestions for the companies and ​‍​‌‍​‍‌​‍​‌‍​‍‌policymakers.

Keywords

Cloud Computing, Digital Payment, ERP, Organisational Efficiency, Digital India

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References

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